(Western Reserve Education & Consulting, LLC DBA Life Skills Curriculum)
Effective Date: February 16, 2024
Western Reserve Education & Consulting, LLC DBA Life Skills Curriculum (“Life Skills” “us” or “we”) provides this privacy policy (this “Policy”) to inform you (“You”) of what information Life Skills collects in connection with Your use of Life Skills’ websites, including www.thelifeskillcurriculum.com, www.thelifeskillsstore.com, and www.lifeskillsstore.com (each, a “Website,” or collectively, the “Websites”). This Policy also explains what information is collected, how this information is used, what steps we take to protect this information, as well as providing You a process to update or delete Your personal information. This Policy applies to information obtained in connection with Life Skills’ operations at or through the Websites accessed by You from a computer, mobile device, tablet, application, or any other electronic device. Your access to and use of Life Skills’ products, goods and/or services (together, the “Services”) shall be subject to Life Skills’ Terms and Conditions of sale and/or use. Your continued use of the Website and the Services indicates Your agreement to the terms of this Policy, as it may be amended, and Life Skills’ Terms of Use contained within the Websites.
1. Types of Information Collected
Some of the information Life Skills collects is personal information, which generally means information that identifies You as an individual, and other information we associate with it. The personal information Life Skills collects is, but is not limited to, Your account information, Your name, address, email addresses, telephone numbers, credit/debit card information, demographic attributes, photographs, information about work and education history, information posted on public social media profiles, transactional data (products or services ordered), data from surveys, call recording, chat transcripts, unique IDs, IP address, information about a device, certain location, and behavioral data when interacting with sites/advertisements clicked or viewed/sites and content area (“Personal Information”). If You provide us with Personal Information about any other individual, You represent that You have that person’s consent to give Life Skills their information and to be used in connection with this Policy.
2. Use of Your Personal Information
To Provide You with Life Skills’ Services
We use Your Personal to provide You the Services. For example, we use credit card information to complete a transaction or an email or physical address to fulfill Your delivery. If the applicable information is to be provided or Service is to be performed by a third-party, then we will disclose the applicable Personal Information to the third-party providing the information or performing applicable Services.
To Maintain, Improve, and Personalize the Services
We use Your Personal Information for our everyday business operations such as administration of the Services, forum management, fulfillment, and analytics. Your Personal Information may also be used to improve the content and/or functionality of the Services. We also use Your Personal Information to personalize Your experience. For example, we may personalize the content and features You see when visiting our Services, personalize advertisements, marketing communications, and recommendations to make them more tailored to Your interests.
To Communicate with You
We use Your Personal Information to communicate with You. For example, we may send You emails and/or text messages (unless You opt out) or other notifications about the status of Your orders and deliveries. We may also contact You with promotional offerings or other communications that may be of interest to You. If we send You marketing emails about services that may interest You, each email will contain instructions permitting You to “opt-out” of receiving future marketing or other communications. In the event You contact us, we use certain information to respond to Your questions and assist You with any issues that may arise in Your use of the Services.
For Account and Network Security Purposes
We care about keeping You secure and safe while using our Services. Keeping You safe requires us to process Your Personal Information, such as Your device information, activity information and other relevant information. We use such information to combat spam, malware, malicious activities or security risks; improve and enforce our security measures; and to monitor and verify Your identity so that unauthorized users do not gain access to Your Personal Information.
To Maintain Legal and Regulatory Compliance
Our Services are subject to certain laws and regulations which may require us to process Your Personal Information. For example, we process Your Personal Information to pay our taxes, to fulfill our business obligations, ensure compliance with employment and recruitment laws or as necessary to manage risk as required under applicable law.
To Enforce Compliance with Our Terms and Conditions and Policies
When You access or use our Services, You are bound to our Terms and Conditions and this Policy. To ensure You comply with them, we process Your Personal Information by actively monitoring, investigating, preventing and mitigating any alleged or actual prohibited, illicit or illegal activities on our Services. We also process Your Personal Information to: investigate, prevent or mitigate violations of our internal terms, agreements or policies; enforce our agreements with third-
parties and business partners.
To Protect You, Others, and Our Business
We use Your Personal Information to protect You, others, and our business, including, without limitation, using information for fraud prevention, for enforcement of our Terms and Conditions, to comply with the law, and to protect against security risks.
For Our Business Purposes
We may use Your Personal Information for any other purpose disclosed to You at the time we collect or receive the information, or otherwise with Your consent.
3. Sharing of Personal Information
Your Personal Information is not shared with third-parties without Your permission, except as described below:
Service Providers
We may share Your Personal Information with our third-party service providers for certain business purposes. This information is provided in order for them to provide us services such as payment processing, advertising services, marketing partners, web analytics, data processing, IT services, customer support and other services. These third-party service providers have access to Your Personal Information only for the purpose of performing services on our behalf and are expressly obligated not to disclose or use Your Personal Information for any other purpose.
Shipping Providers and Merchants
To help provide You with a high-quality delivery we also may share Your Personal Information and order details, with the shipping/delivery services who complete Your requested deliveries. Similarly, we may share Your name, phone number, order information, customer feedback and other information related to Your orders with Life Skills merchants.
Related Entities
We may share Your Personal Information with our affiliates (entities that control or are under the control of Life Skills) for business purposes. We will require these entities to comply with the terms of this Policy with regard to their use of Your Personal formation.
When Required by Law
We recognize that information related to Your orders could contain private information. However, we may be required to disclose Your Personal Information to third-parties including law enforcement agencies when required to protect and defend our legal rights, protect the safety and security of users of our Services, prevent fraud, comply with the law, respond to legal process, or a request for cooperation by a government entity.
Corporate Transactions
In the event of sale, transfer, merger, reorganization, dissolution, or similar event we may transfer Your Personal Information to one or more third-parties as part of that transaction.
With Your Consent
We also may share or disclose Your Personal Information with Your consent or at Your direction.
4. Cookies and Other Tracking Technologies
Life Skills uses cookies, web beacons, pixels and other similar technologies to collect information and personalize Your experience with the Services through the Websites. The following describes such technologies, how Personal Information can be collected, and how and why Life Skills uses the Personal Information.
Cookies
Cookies are small web files that a website or its provider transfers to Your device’s hard drive through Your web browser that enables the website or provider’s system to recognize Your browser and remember certain information. We use first-party and third-party cookies for the following purposes: (i) to make our Services function properly, (ii) to improve the Services, (iii) to recognize You when You return to the Website and to remember information You have already provided, such as items from Your order(s), (iv) to collect information about Your activities over time and across third-party websites or other online services in order to deliver content and advertising tailored to Your interests, and (v) to provide a secure browsing experience during Your use of the Services.
You may disable the use of cookies by modifying Your browser settings. If You choose to disable cookies You may not be able to fully experience the interactive features of Life Skills’ Services through the Website. For more information on cookies and how to disable them, please visit www.ftc.gov/ftc/cookies.shtm or https://www.usa.gov/optout_instructions.shtml.
Web Beacons
Web beacons, also known as web bugs, pixel tags, or clear GIFs, are tiny graphics with a unique identifier that may be included on our Website to deliver or communicate with cookies, in order to track and measure the performance of our Website and Services, monitor how many web visitors we have, and to monitor the effectiveness of our advertising. Unlike cookies, which are stored on the user’s hard drive, web beacons are typically embedded invisibly on webpages (or in an email).
Online Analytics and Advertising Technologies.
We and our third-party vendors may use automated technologies (including cookie identifiers on our Site), along with other collected information, to tailor ads or deliver content when You are on our Services or on other devices, apps or websites.
Interest Based Advertising
We (or our service providers) may use the information we collect, for instance, IP addresses and unique mobile device identifiers, to locate or try to locate the same unique users across multiple browsers or devices (such as smartphones, tablets, or computers), or work with providers that do this, in order to better tailor content and features and provide You with a seamless experience across devices. If You wish to opt out of cross device tracking for purposes of interest-based advertising, You may do so through Your device settings. We may also use cross-device targeting to help identify our users and serve advertising. This type of advertising is often called “interest-based” or “personalized” advertising and when it occurs on mobile apps, “cross-app” advertising.
5. Steps we take to protect Your privacy
Life Skills has implemented administrative, technical, and physical security controls that are designed to safeguard Personal Information. However, no online activity is ever fully secure or error-free. While we strive to protect Your Personal Information, we cannot guarantee that Your Personal Information is absolutely secure. Please keep this in mind when disclosing any information to Life Skills. Please recognize that protecting Your Personal Information is also Your responsibility. We urge You to take every precaution to protect Your Personal Information when You are on the Internet, or when You communicate with us and with other through the Internet. Change Your passwords often, use a combination of letters and numbers, and make sure You use a secure browser. If You have reason to believe that Your interaction with us is no longer secure (for example, if You feel that the security of Your account might have been compromised), or if You suspect someone else is using Your account, please let us know immediately by contacting us as indicated in the Contact Us section below.
6. Your Rights
This section lists the privacy-related rights (Your “Rights”) we extend to all customers of Life Skills. Your right to know and right to deletion are not absolute and are subject to certain exceptions. For example, we cannot disclose specific pieces of Personal Information if the disclosure would create a substantial, articulable, and unreasonable risk to the security of the Personal Information, Your account with us or the security of our systems.
Right to Know
You have the right to know the Personal Information we collect, use, disclose, and sell about You.
Right to Deletion
You have the right to request that we delete any Personal Information we have collected from You or maintain about You. We may save Personal Information when permitted by applicable law including, without limitation, when the information is needed for a legal purpose.
Right to Rectification
If You are a registered Life Skills customer and user You may modify or change any of Your Personal Information by logging into our Website using Your username and password and visiting the “Account” page. Registered Life Skills users may also access the “Account” page to manage their Personal Information and selections.
Right to Opt-Out of the Sale of Your Personal Information
You have the right to opt-out of having Your Personal Information sold. Life Skills does not sell or rent Personal Information to third-parties.
Right to Non-Discrimination
Life Skills will not discriminate against those who exercise their Rights. Specifically, if You exercise Your Rights, we will not deny You Services, charge You different prices or rates for Services or provide You a different level or quality of Services.
Asserting Your Rights
You may exercise Your Rights by contacting us in accordance with Section 7 of this Policy. You may also designate an authorized agent to make a request to know or a request to delete. In order to be able to act, authorized agents have to submit proof that they are authorized to act on Your behalf or have a power of attorney. We may deny requests from authorized agents who do not submit proof that they have been authorized by You to act on their behalf.
7. Communications
Life Skills welcomes Your questions, comments and requests regarding this Policy or the Terms of Use. Please contact Life Skills at info@thelifeskillscurriculum.com or by calling Life Skills at (440) 382-2911. You may also reach us by U.S. Postal mail at P.O. Box 1013, Chardon, Ohio 44024, providing Your contact information and describing the purpose of Your communication with Life Skills.